Dr. Steven England - Columbus, OH

Our Pledge to You

• What about COVID-19?

  We care about your safety and we work hard to prevent the spread of infection. Before you enter the examining room, all surfaces, such as the dental chair, dental light, drawer handles and countertops, have been cleaned and disinfected. Non-disposable items like the dental tools are cleaned and sterilized between patients. Disposable dental tools and needles are never reused. Infection control precautions also require all dental staff involved in patient care to use appropriate protective equipment such as gloves, masks, and eyewear when needed. After each patient, disposable gloves and masks are thrown away. Before seeing the next patient, everyone on the treatment team washes their hands and puts on a new pair of gloves.

  Your well-being is important to us. That's why infection control procedures are in place at our dental office.

  With so many news stories, it's understandable to be concerned about the new coronavirus that causes COVID-19. Please know that the precautions we take EVERY DAY to prevent the spread of infection in our practice also helps prevent the spread of COVID-19.

  If you are ill with flu-like symptoms, you should reschedule your appointment.

  If you are healthy, there's no need to cancel your regularly scheduled dental appointment.

We will temporarily ask patients to check in for their appointment, where we will take their temperature and ask questions regarding their risk of being exposed to the COVID-19 virus. After this initial screening, we will ask patients to wait in their vehicles until our receptionist calls them back in to go their treatment room.

We will ask that only the patient, or, if the patient is a child, the child's guardian (one parent or guardian only, in addition to the child), be present in the treatment room. The child's guardian will also be initially screened as described above. We will temporarily ask that no additional family members be present.

Patients who are able will be asked to rinse with a mouthrinse that we will provide.

All patients will be asked to use hand sanitizer before entering treatment room.

• It is the mission of our office to deliver the highest level of dental care for all of our patients.
• We will provide excellent, esthetic, high-quality oral healthcare and we will deliver it with kindness and compassion.
• All staff members will be held to the highest standard of integrity.
• We will maintain professional standards through life-long learning, through independent measurements of professional and quality delivery of care, and through our persistent dedication to excellence.
• We will dedicate ourselves towards fostering a friendly, positive, professional, supportive, educational and family-oriented dental office environment.
• We will abide by the Golden Rule, Ethic of Reciprocity, we will always "Treat others as we would wish to be treated".